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Updated: 36 min 43 sec ago

Parking valet on demand

3 hours 37 min ago

Recently, I was late for a meeting in downtown San Francisco. Worse yet, it was during the workday when it was impossible to find parking. 

Now, this is a problem you’ve likely encountered if you live in a big city—That is, circling around looking for parking. Well, no surprise, the techies in Silicon Valley have an app for that. And so I pulled out my iPhone, clicked on a parking app called Luxe and told it where I was going.

When I got to my location, Kelda ran up to greet me. She was my Luxe valet.

“How long are you staying today?” she asked.

I told her about an hour. And then I asked Kelda how she knew what side of the street I was going to be on.

She took out her iPhone and said, “I have it right here on the app and so you can see where you’re coming from.”

Kelda took my car to a parking lot that had partnered with Luxe. For this service, I pay five-dollars-an-hour with a $15 dollar maximum. Not bad for valet parking in downtown San Francisco. And when I was ready to leave, I pulled out the app to get my car.

Curtis Lee, the CEO of Luxe Valet, says despite its name, the start-up isn’t just providing a luxury, it’s using technology to tackle real transportation problems.

“Thirty percent of traffic is people looking for parking,” he says. “And in parts of San Francisco, that amounts to 27 minutes on average” of people circling around.

With parking being a $30 billion industry in the United States alone, Lee points out there are a handful of start-ups in San Francisco that are trying to capture that market.

“I call it the 'instant gratification economy,'” says Liz Gannes, a reporter at Re-code. She says it started with services like iTunes, where with one click, Apple could zap a song to your computer. Now smartphones are bringing it into the real word.

“You push a button on your phone and get rides through Uber and Lyft,” she says.

She says this new iteration of the instant gratification economy has a few big challenges. First off, these parking-tech companies probably don’t make sense outside of densely populated cities

“And, you’re dealing with real world goods and services,” Gannes adds.

Unlike, say, a digital music file, you can’t just zap up a hundred parking spaces. Plus, you need real people in the real world to provide the service.

“One of the ways that different companies are doing that is that they’re working with people who are not full-time employees and are subcontractors,” Gannes says. 

And that introduces real world labor issues. In other words, as the instant gratification economy tries to move offline, tech companies are losing their online advantage and facing many of the same problems brick-and-mortars do.


Silicon Tally: Nadella must have good karma

3 hours 37 min ago

It's time for Silicon Tally! How well have you kept up with the week in tech news?

This week, we're joined by Kevin Roose, a writer for New York Magazine.

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UPS hiring 95,000 workers for holiday season

3 hours 37 min ago

In Chicago this weekend, job applicants will interview at a recruiting event to become temporary UPS drivers. It’s part of an effort by the shipping giant to hire as many as 95,000 seasonal workers across the country to help meet the demand from online Christmas shoppers.

UPS is working to avoid what happened last year, when a rush of last-minute online orders and bad weather led to a public relations nightmare: UPS was late in delivering some Christmas gifts.

To help with the surge of demand last year, UPS eventually hired some 85,000 workers during the holiday shopping season. But it had only hired 55,000 initially. This year, it is taking no chances by hiring more temp workers, and hiring them all earlier in the season.

"UPS will flex its air and ground network with more temporary processing capacity,” says UPS Spokesperson Susan Rosenberg. “And that is everything from added work shifts to sort packages, as well as mobile sorting and delivery centers that are pop-up in some fast-growth locations.”

Rosenberg says UPS began planning for this holiday season on December 26 last year, including “collaborating with the shippers for better volume forecasting.”

Last year, there was a burst of last-minute orders, which, combined with major snow storms, worked against UPS. 

“A lot of the retailers were pushing the last date for delivery back as far as they could to compete with Amazon,” says Yory Wurmser, a retail analyst with eMarketer, an e-commerce consulting firm.

This year, retailers are adding another complexity by changing up how they ship in the first place.

"A lot of retailers are shifting their fulfillment models to shipping from stores. So there’s going to be a big increase in pick-up points,” says Wurmser.

That’s likely to put even more pressure on shippers like UPS this holiday season, as holiday shoppers increase their reliance on shipping. Online orders are forecast to increase 16.6 percent this holiday season, and are likely to see double-digit gains for several years to come, according to eMarketer. 

In Botswana, all eyes are on the election

3 hours 37 min ago

The world’s biggest producer of gem-quality diamonds holds presidential elections Friday. The same party has ruled the country since its independence.

Diamonds have been good to Botswana, but not everyone has benefited equally.

Diamonds helped transform Botswana from a very poor country into an upper-middle income economy. Former U.S. Ambassador Michelle Gavin says Botswana avoided the dreaded ‘resource curse.’

That’s when countries with rich natural resources experience low economic development. Gavin says Botswana largely protected its revenue.

“It hasn’t gone into Swiss bank accounts; it’s not in some former president’s yacht somewhere in the Mediterranean,” she says. “In Botswana, you can see what happened to those revenues. You can see it in the roads you drive on, the schools and the clinics that you pass.”

Botswana ranks high on the Ibrahim Index of African Governance. You still see poverty, though. And income inequality.

“There’s tremendous inequality and there has been for years in Botswana,” says political science professor Amy Poteete of Concordia University. “It’s one of the more inequitable countries in the world.”

Poteete says the volatility of diamond prices has increased in recent years, which plays into the country’s lower growth rates.

Whoever wins this presidential election will face continued pressure to diversify the nation’s economy.


A game of (porcelain) thrones

Thu, 2014-10-23 11:27

Data journalism may have just jumped the shark.

Real estate brokerage firm Redfin recently calculated the number of residential toilets per capita in the country's biggest metropolitan areas.

Boulder, Colorado is the winner, so to speak: 102 commodes per 100 people. That’s 305,200 total toilets, using more than 5.3 million gallons of water per day. Miami, Florida comes up last at 62 per 100, and the national average floats at 83.

Redfin says too few toilets in a home is often a deal breaker for many prospective buyers. After all, nobody likes standing outside the bathroom waiting for Dad to finish reading the newspaper.

Amazon earnings: the experiment (and losses) continue

Thu, 2014-10-23 11:21

Amazon isn't quite what you'd call a blue chip, yet. In its quarterly earnings release after markets closed, Thursday, the giant online retailer reported an uptick in sales. But losses were up, too, nearly half a billion dollars in the third quarter alone. 

"You know that Wu Tang song, Cash Rules Everything Around Me?" asks Marketplace Tech host Ben Johnson. "This has to be Jeff Bezos's mantra over the past several years... but he hasn't been making enough." 


From Fire phones, tablets and TVs to losses in streaming video, Amazon seems to be overwhelmed with its multiple business under one roof. 

"Selling retail, but also you should remember Amazon's cloud services," Johnson says, are some of the bright spots. Think: the company's $600 million cloud contract with the CIA. 

Amazon has long been subject to criticism that it is too many things in one, and will eventually have to pare down. But that moment doesn't seem to be coming any time soon. 

Bezos, Johnson said, seems to be looking toward a broad ecosystem, where Amazon is a part of nearly every aspect of our lives: from retail to gadgets, to entertainment, groceries and more. 

The numbers for October 23, 2014

Thu, 2014-10-23 11:15

More than 3,000 University of North Carolina - Chapel Hill students, about half of them athletes - took classes that didn't require attendance and only had one assignment, which was graded generously by a staff member. That's according to an eight-month investigation from Kenneth L. Wainstein and commissioned by the university. The report, released Wednesday, alleges 18 years of academic fraud encouraged by the athletic officials to keep students eligible to play.

The Chronicle of Higher Education has the full story, along with a breakdown of key findings and the main players.

Many, many companies including Amazon, Microsoft, GM, Comcast and United are reporting earnings today. In the meantime, here are the stories we're reading - and numbers we're watching - Thursday.


The euro-zone's factory Purchasing Mangagers' Index, up from 50.3 least month and beating out Bloomberg's projected 49.9 contraction. Good news for the still struggling European economy.


That's when the Communications Assistance for Law Enforcement Act was passed, requiring telephone companies to make phone lines tap-able for law enforcement. FBI Director James Comey is pushing to broaden CALEA to get around new smartphone encryption measures from Apple and Google, the Hill reported.


That's how many days a month modern global CEOs are on the road, according to the associate dean of Yale's business school. Following the death of French energy CEO Christophe de Margerie on a Moscow runway, Bloomberg explored the grueling, "essentially homeless" lifestyle of traveling executives.

Catfish business leveling out in rural Alabama

Thu, 2014-10-23 11:12

Townsend Kyser has been raising catfish in rural Western Alabama for many years. 

"Farming drives the economy in our area, and catfish drives that farming," Kyser said. 

Prices are beginning to level out (about $1.15 pound for whole, live catfish), after some volatile swings in that past few years.

Listen to Kyser's reflections on the catfish economy and the future of jobs in his area using the audio player above


Meantime, if you've never cooked catfish before, give this rib-sticking recipe a try.

Southern Fried Catfish

Pat fresh catfish fillets dry
Batter with cornmeal and secret spices
Drop them in 350 degree oil for 3 min

The future of the screen is looking bright

Thu, 2014-10-23 11:08

As part of our "Screen Wars" series, Daniel Kibblesmith and Sam Weiner offer their predictions for the screens we use every day. Kibblesmith and Weinter also wrote "How to Win at Everything: Even Things You Can't or Shouldn't Try to Win At."

We all know that by 2015, every American will own a touch screen refrigerator, two smart-watches, and virtual reality goggles that replace your family and friends with characters from your favorite TV shows. But in the future, we'll be even more surrounded by helpful, distracting screens.

By 2016 your car’s windshield will be a flexible LED display that blocks out your boring commute with a grid of 25 music videos playing simultaneously. And forget Google Glass - by 2017 everyone in the world will be wearing hip, computerized contact lenses.

Because they’ll be mandatory!

With these convenient, painful surgical implants, you’ll never miss another text message, status update, or non-skippable advertisement - because you’ll still see them even if you close your eyes.Soon, you’ll be able to scroll through hundreds of vacation photos just by swiping your finger across your cornea.

By 2019, we’ll all be enjoying interactive screen sodas that cool your insides with the latest Netflix original series.

By 2020, even the money in your wallet will be made of screens. You’ll be able to put your own face on the $20 bill, in between displaying even more non-skippable advertisements.

But the future of the screen doesn’t end there. It ends ten years from now, when every human on the planet will be safely ensconced in their own full-body screen-suit.It’ll place you in a virtual environment so indistinguishable from reality that there’s no way of proving you’re not inside of one right now!

In fact, who’s to say that everything you’ve ever seen on a screen hasn’t been a simulation inside of a larger screen that’s quietly replaced our own reality.

Regardless of whether we exist or not, the future of the screen is looking bright.


Rethinking vocational high school as a path to college

Thu, 2014-10-23 11:04

For years, vocational high schools have been seen as a lesser form of schooling – tracking some kids off to work while others were encouraged to go on to college and pursue higher income professions. But things are changing. Vocational high schools are focusing much more on preparing students for higher education. 

At one of those schools - Minuteman Regional High School in Lexington, Massachusetts - students can learn traditional trades like carpentry, plumbing and welding. They can also learn high tech fields such as video game design, engineering, and biotechnology.

Minuteman students spend half their time in vocational classes – often referred to as “career and technical classes - and half their time in academic courses. About 60 percent of the school’s graduates go on to college. That’s not the way things were when principal Ernest Houle learned welding at a vocational high school back in the 1980s.

“The highest-level math I ever had in high school was an Algebra 1,” says Houle. “And that only happened my sophomore year because it fit in the schedule.”

Houle went to Leominster Trade School, in Massachusetts. The school was located in a wing off the regular high school; Houle says he and his classmates were referred to as “trade rats” and no one expected them to go to college. After high school graduation, Houle worked as a welder.

“It wasn’t until I went to become a teacher and I realized that not being offered the classes during high school made it more difficult for me when I got into the college arena,” he says.

The origins of vocational ed

Vocational education wasn’t designed to prepare students for college. The Smith-Hughes Act of 1917, the law that first authorized federal funding for vocational education in American schools, explicitly described vocational ed as preparation for careers not requiring a bachelor’s degree.

“The early vocational education was driven by a philosophy of fitting people to their probable destinies,” says Jim Stone, director of the National Research Center for Career and Technical Education. “Kids from poor families were tracked off into becoming the worker bees. Others were tracked off to go to universities and be the intelligentsia.”

Stone says vocational education was designed to teach kids the specific skills for one job. To be a welder or a cosmetologist, for example, “with the idea that, once you become a welder, you’ll always be a welder. Or once you become a cosmetologist, you’ll always be a cosmetologist,” says Stone. The goal was, get kids really skilled at one thing, “and life will be good,” he says.

The idea that people could be trained in one area and rely on an industry to employ them for life was a reasonable one for much of the 20th century. There were lots of jobs – good union jobs – for people with just a high school education. But by the 1970s, the good jobs that required just a high school education were beginning to disappear. Technology and globalization were increasing the skill levels required for most occupations, and making the labor market more volatile. Entire sectors of the economy were being wiped out, and new kinds of jobs were being created.

To be successful in this kind of economy, experts say workers have to be multi-skilled and able to retrain for new jobs throughout their careers. Everyone needs a good academic foundation in order to do that, experts say, and most kids in vocational programs were not getting that foundation.

Improving vocational ed

By the late 1990s, vocational education had a major image problem. Vocational programs had become a kind of dumping ground for kids who weren’t succeeding in the traditional academic environment. That included a lot of students with behavior problems, and a lot of students with learning disabilities. In many school districts, vocational education wasn’t much more than a “second-tier special ed program,” says Jim Stone.

At the same time, the standards and accountability movement was taking hold in public education. States had begun to write academic standards, or goals, for what students should learn. In 2001, Congress passed the No Child Left Behind Act. That law required states, in exchange for federal education funding, to test their students every year and to insure that all students would eventually be proficient in math and reading.

 All students meant the kids in vocational programs too. And once states starting testing their students, it became clear that many students in vocational programs were at the bottom in terms of math and reading skills. Under No Child Left Behind, those programs could eventually be shut down for poor performance. If they were going to survive, vocational schools had to up their game in terms of academics.

 “The early 2000s was a time of significant change in voc ed,” says Dave Ferreira, executive director of the Massachusetts Association of Vocational Administrators.

“What we wanted to do was create a student who was able to go out” and get a job, he says, but also able to “get accepted into a four-year college or university.” The idea was to make sure all students were both “career and college ready.”

Massachusetts stands out as a state that devoted significant time and resources to overhauling its vocational education programs, according to experts.

The key was to convince vocational teachers to put aside “the old philosophy of saying, ‘It’s all about the trades. I don’t teach academics,’” says Ferreira, and to help them learn how they could integrate academic instruction into career training. For example, show teachers how to teach writing skills when students were writing up materials lists and job estimates.

And it wasn’t all about integrating academics into career classes, says Ferreira. It was also about adding academic classes to the vocational curriculum. 

Massachusetts has largely succeeded in bringing the academic quality at its vocational high schools up to par with its traditional high schools. In 2013, students at regional vocational high schools in Massachusetts did as well on the state English tests (92 percent proficient) as students at traditional high schools (93 percent proficient). On the math tests, they did nearly as well: 78 percent of students at regional vocational high schools were proficient in math compared to 82 percent at traditional high schools.

Career and college readiness

Ernest Houle, the former welder who is now principal of Minuteman High School, started working at the school as a teacher’s aide in 1996. He says things were already different from when he was a student at Leominster Trade School a decade earlier.

“The students [at Minuteman] had advanced math classes, they had the opportunity to enroll in foreign language classes,” he says.

Houle worked his way up at the school, earning a Bachelor of Science in occupational and vocational education and a Master of Science in educational leadership along the way. To get his Bachelor’s degree, Houle had to take a calculus class, a tall order having had only Algebra 1 in high school.

“It was a lot of hard work and staying after class, working with the professor,” says Houle. But he did it.

“I am probably the poster child for the importance of career and college readiness,” he says with a chuckle. He says his goal is to make sure every student who graduates from Minuteman is prepared for higher education.  

“Students get the same kind of college prep here that they’d get at any high school,” he says. “And they get career skills too.” That’s a bonus students don’t get at most traditional high schools, and it’s one of the reasons many students and parents choose Minuteman.

A better path to college

Sean and Brandon Datar went to private school until 8th grade. Their dad is an electrical engineer and their mom teaches at a Montessori school. They’re probably not the kinds of kids you’d imagine at a vocational high school.

But when Brandon was looking at options for high school, Minuteman stood out, says his dad, Nijan Datar.

“Being an engineer myself, I like the fact that schools like this cater to making an actual living,” he says.

The family had been touring public and private high schools in the Boston suburbs, many of them considered among the best high schools in the country. But Datar wasn’t impressed. He says the main goal seemed to be getting students into the best, and most expensive, colleges. But no one seemed to be talking about what kids were going to do with their college degrees once they got them. 

His wife, Teresa Datar, says high school students need more direction.

“My feeling is that in many high schools, students don’t know why they’re in the classes that they’re in. They’re just kind of biding time,” she says. “And then they go off to college and they flounder.”

Her son Sean did not want that to happen to him. He says what he liked best when he toured Minuteman is that the students he met seemed to have a plan for their lives.

“When you think about it, you want to know what you want to do, and you want to be sure of it, by the time you go to college,” says Sean. “You don’t want to pick a major, get like $50,000 in debt,” and then realize you want to do something else.

Ed Bouquillon, the superintendent of the school district where Minuteman is located, says one goal of vocational education is to help kids figure out what they don’t want to do.

“Sometimes I’ll have kids who, at the end of their four years, they’ll say, ‘Dr. B, you know, I came here in nursing and I really don’t like it.’ And that’s a valuable thing to know,” says Bouquillon. Better to figure it out in a public high school, where you’re not paying tuition, than at a college that’s charging you thousands of dollars, he says.

But students and families who choose vocational education face stereotypes. Nijan Datar says friends and neighbors in their affluent Boston suburb were kind of startled when they heard his son Brandon was going to Minuteman.

“What we did was definitely not the norm here,” says Datar. “I have had raised-eyebrow looks. It’s almost like you can read that other person’s mind thinking, OK, the reason I did this is because my son is not very smart.”

But Datar says his family chose Minuteman because it seemed like a better path to college than a traditional high school. His sons are “going to a regular high school but also dipping [their] feet into the real world and starting to get an understanding of what it takes to get a job,” he says.

His son Brandon is now a freshman at the Colorado School of Mines, working on a bachelor’s degree in geological engineering. His son Sean is a sophomore at Minuteman, majoring in robotics.

After Minuteman

Alice Ofria graduated from Minuteman in 2009. She majored in environmental science. Now she works as a lab technician for the drinking water department in Billerica, Massachusetts.

It started as an internship, the summer after she graduated from Minuteman. But she was so good at the job, the town hired her on as a permanent employee, says John Sullivan, her boss.

“She’s an expert in computers and a whiz in chemistry,” says Sullivan.

Sullivan says it’s hard for the town to find people with Ofria’s skills. There’s a “chasm” between what people learn in school and what’s needed in the “real world,” says Sullivan. Even college graduates don’t tend to have the needed mix of skills and knowledge. 

But Ofria was ready to go from day one, he says.

“The program at Minuteman prepared her to actually learn” what she needed to on the job, and fast. “She’s done outstanding work here,” he says.

As a lab technician for the town, Ofria stated off making more than $26 an hour. She gets regular raises, and health and retirement benefits too. Her friends are amazed.

“Most of my friends are waitresses or work as a secretary somewhere, or at a tanning salon,” she says. Some of them are college graduates, struggling to get by. But Ofria recently bought a new truck and went on a vacation to Puerto Rico.

And having a good job – she now makes more than $30 an hour – was a huge help when it came to paying college tuition. In May, Ofria graduated from the University of Massachusetts, Boston with a bachelor’s degree in environmental science. And just last month, she picked up a second job – as a teacher’s aide in the Environmental Technology program at Minuteman. She’s thinking about pursuing a teaching career, and if she does, she says she wants to teach at a vocational high school.

“Vocational school is where it’s at, to put it bluntly,” she says. “Because no one experienced a field, a trade and also got the same [academic] education. None of my friends experienced that, except for the friends I went to Minuteman with.”

Tackling email overload: Lost cause, or noble battle?

Thu, 2014-10-23 11:02

Consider the following statistic for just a few moments, which comes to us from the Radicati Group, a tech research firm: By the end of today, more than 100 billion business emails will have been sent and received around the world.  As any office worker will tell you, we are drowning in email—which is why Google has announced a new invitation-only service called Inbox to help manage the clutter.

Reading and sorting email "starts to feel sort of like this to-do list that other people have assigned to you,” says Google spokesperson Andrea Freund. Inbox is designed to “take the work off your shoulders,” she says.

For example, the app will analyze your email messages and highlight content you’re likely to care about. Take a flight confirmation email from an airline – the departure time and gate number will display at the top of the inbox, and automatically update with any changes.

Inbox is the latest in a series of apps and services designed to help people identify the information they need, and quickly filter out the junk. Others include Mailbox and Boxer. Even traditional corporate programs like Microsoft’s Outlook have many tools to automatically sort and filter messages.

Sharon Profis is a senior editor at CNET, and one of those “inbox zero” types who strive to read and deal with all their email by the end of each day. She says there will never be one solution.

“They all tackle email a little bit differently, and that’s the point, because each of us likes to manage our emails differently,” she says.

One study by McKinsey & Company estimated people spend a quarter of their workdays dealing with email.

That adds up to billions of dollars in lost productivity, says Jonathan Spira, who wrote the book “Overload.”

To truly tackle email, he says, you have to change people’s habits. One of the best tools he’s seen is a prompt that asks, essentially, “do you really need to copy five people on that message?” before you hit "send."

“That’s the type of thing that changes behavior and helps direct emails only to the people who absolutely need to see it,” Spira says.

CNET’s Sharon Profis says all of these tools will only work if people are willing to spend time setting them up.

How many emails do you have in your inbox? Tell the truth. #numberslove

— Marketplace (@Marketplace) October 23, 2014


Blue chips: down, but not out

Thu, 2014-10-23 11:01

It's been a rough week for some venerable names in the American economy – McDonald's, Coca-Cola, and IBM all reported very “meh” results.

They’re the old guard – the “blue chips” – the companies investors count on for solid, steady growth. In the dating pool, blue chips would be the nice guy, who returns your calls, drives his mom’s old station wagon, and gets you home at a reasonable hour.

Historically, they were big, well-known companies, often in consumer goods, like Procter & Gamble, General Motors, General Electric and General Mills, says Lawrence White, an economics professor at the N.Y.U. Stern School of Business.

“Lots of generals in there,” he jokes.

But even blue chips can fall, says White, recalling General Motors' bankruptcy.

“The stock holders of the old General Motors came out with nothing,” he says.

As the market pushed higher and higher in recent years, it wasn’t blue chip companies leading the charge, says Quincy Krosby, a market strategist for Prudential Financial.

But she does expect them to gain strength and hold onto investors.

“Even the companies that have been disappointing, they’ve got cash on their balance sheets,” she explains. “So they’re going to try to fix the problem and they’re going to pay investors, most likely, for waiting while that happens by offering dividends.”

Still, time marches on, says Joshua Brown, the CEO of Ritholtz Wealth Management. Tomorrow’s blue chips might be a tech stock like Facebook, or Chipotle, perhaps Under Armour.

“They certainly have blue chip status amongst the younger generation and if they can continue to execute the way they have, we may well be looking at the next generation of Blue Chips,” says Brown. “In order for that to happen, some of the older companies have to go away.”

Brown’s optimistic that McDonald’s and Coca-Cola will now hustle to catch up with consumer changes and reinvent themselves, though he cautions it won’t happen overnight.

Should they need inspiration, they might look to Nike.

“Nike’s a great example of a blue chip that remains a blue chip through a lot of different changes in taste and preferences,” he says. 

Microsoft: a tale of three CEOs

Thu, 2014-10-23 06:00

Microsoft has had three CEOs since it was founded in 1975: Bill Gates, Steve Ballmer, and Satya Nadella, who's been on the job eight months now. 

As Bethany McLean writes in this month's Vanity Fair magazine, this is a pivotal moment for Microsoft and its leadership as the company shifts focus to cloud computing and mobile devices.  

Click the media player above to hear Bethany McLean in conversation with Marketplace's David Gura.

PODCAST: Amazon search

Thu, 2014-10-23 03:00

This week, we've gotten good news about the third quarter from Yahoo! Comcast's revenue was up 4 percent. Boeing reported profit up 18 percent. This morning, we've heard from Southwest Airlines and Jet Blue. They both had record earnings last quarter. More on the current state of the markets.  And we know what Amazon sells, but how about what the company buys? Analysts say they're going to pay close attention to the company's investments. We take a look at why. Plus Marketplace's economics guy, Chris Farrell, has been thinking a lot about water. How we use it. How we pay for it. And he's been asking himself a lot of questions many consumers don't. More on that.

What Amazon's earnings tell us about its competition

Thu, 2014-10-23 02:00

Amazon announces third quarter results after the closing bell on Thursday, and one thing that analysts may be paying close attention to is Amazon’s investments: how much money Amazon is spending and on what.

"If you traditionally think of Amazon as a retailer, be aware that they’re growing a strong advertising business,” says Colin Gillis, a senior technology analyst and director of research at BGC Financial.

That strong advertising business, Gillis says, is competing with Google. As of 2012, Amazon accounted for about a third of e-commerce searches. Even Google’s Executive Chairman Eric Schmidt says that Amazon is the company’s chief rival in search.

"Google values customers who are searching to purchase products,” Gillis says.

Amazon has captured those customers through aggressive investment into its business. And while Gillis predicts Amazon will announce third quarter revenue of $21 billion, investors will likely not see a penny of that, as Amazon reinvests into more growth.

"The one thing I’d say to look for would be the stock market’s reaction," says Brad Stone, author of the book, "The Everything Store: Jeff Bezos and the Age of Amazon.”

Stone says investors have historically been patient with Amazon as it increased revenue, but spent that money on itself instead of shareholders. But he says that arrangement is a potential source of vulnerability for the company.

"If investors start to waiver, maybe at some point Amazon needs to start providing returns to shareholders, and that means they can’t invest as much in the new business,” says Stone.

And if Amazon can’t invest, it might have less resources for its battle with Google. That battle has grown from search to a number of other areas, including mobile payments, smartphones, same-day shopping delivery, and cloud services.

Facebook's Zuckerberg courts China in Chinese

Thu, 2014-10-23 02:00

Mark Zuckerberg is trending across Chinese social media today. Yesterday, the Facebook founder delivered a 30 minute speech in Mandarin at Tsinghua University, known as the MIT of China. Zuckerberg himself told his Chinese audience that his Chinese was terrible — a display of culturally appropriate false modesty to be sure — but his Chinese language skills appeared strained at times.

But this appearance wasn't about Zuckerberg's Chinese language ability. Facebook has had its eye on China for years. Since 2009, the site has been blocked inside of China, inaccessible without a VPN that helps you get over the country’s so-called "Great Firewall." And for a man who wants to connect the world, not having access to a fifth of humanity is a problem. Like every other internet company, Zuckerberg is doing whatever he can to appeal to the Chinese government in the hopes of getting access to the China market.

Does he stand a chance in China?

"At this point, probably not," says Marketplace's Rob Schmitz. "Facebook’s biggest draw is that it puts you in touch with a user base of millions of people with whom you can share any sort of content. China’s government has shown that it’s scared of sites like this because it wants to control the information its citizens have access to, not cede that power to a foreign company that doesn’t self-censor."

Schmitz says if Facebook wanted access to China, it would have to offer some sort of localized censored version that would be cut-off from the rest of the world.

But Zuckerberg deserves a lot of credit for laying his pride on the line. In the world of business, if you’re going to stand any chance with the Chinese, you have to show that you’re willing to invest in Chinese culture and Chinese language. And according to Schmitz, no matter how messy his speech was, Zuckerberg is certainly doing that, and the Chinese are giving him big points for that effort.


Southwest tries to get back on schedule

Thu, 2014-10-23 02:00

Southwest Airlines long ago outgrew its role as a regional discount carrier. But the company continues to grow — this fall, it’s running its first non-stop flights from its Dallas home base to cities like New York, Chicago and Los Angeles — and it has seen some growing pains. Once the leader in on-time performance, Southwest slipped to the bottom last year, and the airline is still working its way back.  

Here's what happened: In August 2013, Southwest tried to make some extra money by adding flights without adding new planes. The tighter schedule didn’t work. Lots of delays.

But putting in a new schedule took months because of the airline’s antiquated reservation system.

"They would have had to go in and manually re-book every person," says Brett Snyder, who runs the site The Cranky Flier. "So they said, 'Well, this isn’t really feasible.'"

Because lots of plane tickets get booked months in advance, Southwest had to delay the start of a new, less-aggressive schedule until August of this year. Meanwhile, flights kept running late.

Southwest is still learning how to be a major airline, says Vinay Bhaskara, senior business analyst for Airways News. "They haven’t been this kind of airline for a very long time," he says. "It’s only been about seven years. United, Delta, and American have been that kind of airline for 30, 40 years."

However, Bhaskara thinks Southwest has strengths that will let it keep customers while it sorts things out, like non-stop flights to mid-size cities that don’t get much love from other big airlines, and — for now — no fees for the first two checked bags.

Quiz: College grads head downtown

Wed, 2014-10-22 21:01

Young adults with degrees are increasingly moving to inner cities, according to a study by City Observatory.

Where do college grads, ages 25 to 34, make up the greatest percentage of the total population?

Why the VIX is like the Headless Horseman

Wed, 2014-10-22 13:03

It’s Halloween, so we’re all busy planning what to wear for the annual scary holiday party.

I’m going as the VIX. Why? Because nothing scares the Street like the Fear Index.

Sure, James Carville may insist that the bond market is way more intimidating, but if it’s a short, sharp shock you want, I say you can’t beat the VIX. Just like the Headless Horseman, it gallops in and scares the bejeezus out of everyone with great results: witness the global markets last week. Traders and investors were reduced to a bunch of terrified, shivering jellies when they were told the VIX had soared to a two-year high of 30.

So what is the VIX?

The VIX is the volatility index. Volatility is when something goes up and down. Like my mood. If I’m all happy one day and in a raging fury the next, you might say I have a volatile temper. Not necessarily a bad temper – more mercurial. It’s the same with stocks and the indices that track them. The more up and down they go – the wilder the swings in the market – the more volatile they are, and some smart boffins have worked out how to measure that volatility on an index: the VIX. 

So how does the VIX measure volatility?

It does it by taking traders’ temperature. Not literally – that would really be something – rather, it tracks their expectations by watching how they make bets on what they think the S&P 500 index will do over the next 30 days. Using the wonder of math, those bets are crunched in various ways, and then displayed on a graph. If the traders think the market will only be a little bit bumpy, the VIX number will be low. If they fear there will be crazy wild swings, with stocks bouncing up and down like a roller coaster, the VIX number will be high. Hence the Fear Index.

So a high VIX number is bad?

Not necessarily. Think of the markets as the ocean and the VIX as a surf forecast. If the report says we’re going to have double overhead waves, driving rain and five mile-an-hour rip currents, a lot of surfers (like me) are going to stay in bed. Or maybe we’ll go down to the beach, stand on the shore and watch as the more adventurous and professional surfers (nutters) paddle out. Some of those daredevils will rue the day. They’ll come back with broken boards, splintered limbs and shattered dreams. But the really good – or lucky – ones will have an amazing time. Traders are like surfers. When the market is plunging one day and soaring the next, many step out of the market, which is why volume often falls when volatility is high. Most of those who have the nerve to hang in there will be shredded. But a lucky few will make pots of money, buying on the dips and selling on the highs. Like Goldman Sachs, which reported in its latest earnings release that a big chunk of its profits came from trading on the volatility in the markets.   

What’s behind this latest bout of volatility?

You can pick your villain. On the downside, you’ve got Ebola, continued conflict in the Middle East, protests in Hong Kong, poor earnings from some select blue chips in the U.S. (GE, IBM), fears of a global slowdown, and worries about the draw-down in government stimulus. On the upside, here in the U.S. you’ve got falling unemployment, rising consumer sentiment, falling oil prices, some great earnings from banks and tech companies, the upcoming holiday season and, of course, the fact that stock prices have fallen recently, creating a buying opportunity.

Sounds dangerous. Should we worried that the end is nigh?

It’s true that the VIX is still at a two-year high, but don’t panic. Breathe in and out of a paper bag and keep saying to yourself, “this too shall pass.” If you’re an individual investor, that means you should leave your stock where it is. Remember that these days you’re not just up against some sleazy dude in a fancy Italian suit and loud suspenders, you’re up against the machines, too.  So do the smart thing, and hang out on the beach sipping coffee while you watch the show. Remember, the VIX is just like the Headless Horseman: it gallops through the market, scares the wits out of everyone, and creates a hell of a mess. But the fear never lasts for long, and besides, it usually makes for some great stories.


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