The crash between a tour bus and a tractor trailer has also shut down I-40 in both directions, east of Knoxville.
Author Malcolm Gladwell has this thing he does with his books: He takes conventional wisdom, turns it inside out, and finds a twist or an angle that makes you think about it differently.
His latest, "David and Goliath," explains why underdogs can win ... if they realize they're not really underdogs.
On why Gladwell wanted to talk about underdogs in his latest book:
"We're obsessed with them. Why do we return again and again to the subject of seemingly lopsided conflicts? So one, I wanted to explain that obsession. And two, I thought the ways in which we misread these conflicts are symptomatic of something deeper, which is I don't think that we have a good sense of what an advantage really is. Or a disadvantage. We have those categories mixed up, and I wanted to kind of sort through them and say, 'Things that we have thought were real advantages actually aren't, and things that we think of as overwhelming obstacles actually are incredibly useful.'"
On the success of David Boies, a trial lawyer diagnosed with dyslexia:
"Here we have one of the greatest lawyers in the country, and he is profoundly dyslexic. He reads basically one book a year. He finds reading difficult and painful. Think about that for a moment, he's a lawyer! He's in a profession that has reading at its absolute core. When I talked to him, I said, 'How did you become such a successful lawyer in spite of this disability?' And he said, 'not in spite, I became a successful lawyer because of this so-called disability.' And he explained to me how he spent his life compensating for this."
"He learned how to listen, and he also developed an extraordinary memory. So he would sit in school, and he didn't take notes, he sat and listened to the teacher and remembered everything that was said. Those two skills turned out to be far more useful than you'd think in getting through school, but more importantly, when he becomes a trial lawyer, what's being a great trial lawyer all about? It's about listening very closely to what the person you're cross-examining is saying and being able to summon that in the moment. So he's famous for confronting the witness and saying, 'Three days ago, you said the following thing.' He'd been working on those skills his entire life."
On what happens when 'Davids' become 'Goliaths':
"I talk about these categories as if they're static, and they're not. Microsoft is a great example ... was a classic underdog, was nimble, fast-moving, audacious, all those things that underdogs are, they are not anymore. They are now a massive Goliath encumbered by all of the weaknesses of giants. Slow-moving, lumbering, lacking imagination. It's very difficult for individuals or institutions who were once 'David' to understand they are no longer 'Davids.' In the present world, where adapting to new changes and technologies quickly and effectively is so important, what's wrong with being smaller? Isn't that an advantage?"
The U.S. was responding to a lawsuit by Google and Microsoft, demanding more information be made public. When the government makes national security requests for user data — like the content of email — it also comes with a gag order.
It's National Kale Day, folks. That prompts the question: Has the kale love gone too far? As we make kale the health halo food du jour, we risk turning it into the Gwyneth Paltrow of the vegetable world — a perceived goody two-shoes that, deservedly or not, everyone loves to hate on.
Let’s say you wanted to take your dog out on Union Street in San Francisco’s Marina district. First, you pick up Fluffy where you left her that morning -- at the Moulin Pooch “dog boutique and villa.” And while it would be nice to stick around for “Yappy Hour,” there are plenty of other places to find treats. So we’ll head down the street, to Le Marcel Dog Bakery.
“It’s a full-scale bakery for dogs,” says owner Aki Zubovic. “We have 60 different treats for dogs, all made on location by our pastry chef. Birthday cakes come in four different sizes, two flavors."
This is just one street, one tiny slice of the dog services the Bay Area has to offer. There’s a dog-u-mentary photographer and an animal communicator. There are dog reiki practitioners and dog massage therapists. And, this being San Francisco, there are of course entrepreneurs.
Just a few years ago, Anna Gil was a corporate attorney. And she needed somewhere to bring her basset hound, Truman, while she was at work. She saw an opportunity, and in 2009, she opened Dogpile Dogs daycare. Now, she watches between 80 and 100 dogs a day. And she knows all of them by name.
“I retired from Genentech to open this place, and my life savings essentially is into this place,” says Gil. “So I’m very grateful and thankful that it has worked out.”
Gil doesn’t advertise. But she’s attracted so much business that for a while she had to stop accepting new dogs, just to keep the numbers manageable. And she’s earned enough money to start expanding.
“We’re going to open a senior oasis for the dogs,” she says. “A sundeck, gentle sloping steps, wide so they can sleep on them.”
The boom in dog services has also caught the attention of tech startups. Rover and DogVacay, based in Seattle and L.A., are Airbnbs for your dog. Swifto, based in New York City, calls itself the Uber of dog walking. And then there's San Francisco-based Whistle: a little device you can attach to your dog’s collar that records how much she’s moving around each day, and an app that monitors her health trends over time.
“The number one concern for any owner is their dogs’ well-being and their happiness,” says Ben Jacobs, the company’s CEO. “It’s phrased in terms of health but also emotion.”
And our emotions influence how we use our wallets. Whistle launched this month with around 20 employees, and $6 million in startup capital.
People are told that if you want to get a point across, look your audience straight in the eyes. But that works only if the person already agrees with you, a study finds. When people don't share the speaker's opinion, looking them in the eye may actually make them less likely to change their minds.